We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, purchase courses, or use our services. It applies to all products and services we offer, regardless of your location, and complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR).
The types of personal data collected may include your name, email address, billing details, IP address, and any other information you choose to provide. Certain technical data (such as IP addresses or device information) may be collected automatically for security, analytics, or service improvement purposes. Providing information is generally voluntary; however, some services require certain data to function properly. We may collect personal information from users (“Students”) in various ways, including but not limited to:
- Enrolling in a course
- Creating an account
- Subscribing to newsletters or updates
- Filling out forms or contacting support
- Participating in features, promotions, or surveys
- Using cookies and similar tracking technologies
We process your personal information only when there is a lawful basis under applicable data protection laws, which may include:
- Contractual necessity: to deliver the courses or services you have purchased.
- Legal obligations: to meet regulatory, tax, accounting, or compliance requirements.
- Legitimate interests: to improve our services, prevent fraud, and ensure security.
- Consent: when you agree to optional communications or tracking.
We use your data to:
- Provide and personalize our services
- Respond to support requests and inquiries
- Send essential account, payment, and service updates
- Process transactions securely
- Analyze and improve website performance
- Comply with legal requirements
We use cookies, pixels, and similar technologies to enhance your browsing experience, understand usage patterns, and deliver relevant content. Where required by law, we request your consent before placing non-essential cookies. You can manage cookie preferences via your browser or device settings. Types of cookies may include:
- Essential cookies: required for core site functionality
- Analytics cookies: to measure and improve performance
- Marketing cookies: to deliver relevant advertising
We do not sell your personal information. We may share data only with trusted third-party service providers that assist in operating our website, processing payments, delivering communications, hosting content, or providing analytics and security services. Service providers may change over time. We require all such third parties to handle personal data in compliance with applicable data protection laws.
Your personal data may be stored or processed in multiple locations worldwide, including jurisdictions that may not provide the same level of data protection as your home country. Where required, we implement safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to ensure adequate protection of your data.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. When no longer needed, data is securely deleted or anonymized.
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to the processing of your data
- Request data portability
- Withdraw consent for processing based on consent
To exercise these rights, contact us at hi@kloudexams.com. We will respond within the timelines required by applicable law.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no online service can be completely secure, we continually review and enhance our security practices.
Our website may contain links to external websites operated independently. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be published on this page, and we encourage you to review it regularly to stay informed about how we protect and handle your personal information. Continued use of our services after changes are posted will be considered your acceptance of the updated policy. If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hi@kloudexams.com
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